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Privacy Policy

The Animal Protection Agency is committed to keeping your personal information safe. We value your support and respect your privacy.

If you have any questions or would like to change your details, please get in touch.

By submitting any information us to, either via our website or otherwise, you are agreeing to the terms of this privacy policy.

Who we are

The Animal Protection Agency comprises the following two organisations:

The Animal Protection Agency is a non-governmental, not-for-profit organisation that conducts investigations and runs evidence-based campaigns to end the trade in wild animals as pets. We also work to safeguard the welfare of those animals already in trade. Registered company no: 5180872.

The Animal Protection Agency Foundation is a charity that carries out or commissions research into issues related to the trade in wild animals as pets and conducts awareness-raising programmes on those issues. Registered company no: 6371987, registered charity no: 1123569.

All references to ‘we’ and ‘us’ apply to both of the above organisations.

What information will APA collect about me?

We may collect personal information about you when you:

This can include a record of your name, postal and email addresses and any optional information you have provided such as your phone number or information regarding whether you are a taxpayer to help us to claim gift aid. We also keep a record of donations, subscriptions and any goods orders that you make. We do not usually collect sensitive personal information about our supporters unless there is a clear reason for doing so and we have the supporter’s consent to do so.

If you apply to volunteer or work with us, we will hold the personal information you provide in order to process your application. We will only hold your personal information for the purposes of that application and for no longer than is necessary. As part of the volunteer/job application process we may need to disclose your information to a third party in order to seek a reference or obtain disclosure from the Disclosure and Barring Service. If you express an interest in volunteering for us, we may hold and process your personal information so that we can contact you about future volunteering opportunities.

If you take part in our online campaigns, we will record which petitions and actions you have signed. This is so that we can tailor our communications specifically to you. We do not hold personal information about our supporters unless there is a clear reason for doing so.

We may also collect and process personal information, including from publicly available sources, for law enforcement purposes.

How will the Animal Protection Agency use my information?

Will APA pass my information on to anyone else?

If you have given us your contact details then these will be automatically shared with the Animal Protection Agency Foundation, which works in association with APA, sharing the same office space and staff, and adhering to the same data protection policies.

We never sell or rent your information to any other companies or organisations, or arrange to provide our supporters’ details in exchange for theirs.

When you are using our secure online donation pages or ordering goods from our secure online shop, your donation is processed by third party payment processors (WorldPay or PayPal), who specialise in the secure online capture and processing of credit/debit card transactions. If you have any questions regarding secure transactions, please contact us.

If you have signed an online petition, letter or pledge, the details you have filled in will be sent to the recipient. For example, if you have signed a petition to asking the Environment Minister to change a policy, your details will be sent to the Environment Minister.

We may disclose your personal/sensitive information when required to do so by law e.g. to HMRC for tax purposes or to the police or local authority for the prevention or detection of crime.

Can I request to see the data you hold about me?

Yes, of course. If you would like to see a copy of the data we hold about you, please let us know. We may charge a statutory fee of £10 to provide this information to you. We may also require proof of identity of the person making the request. From May 2018 we will be legally obliged to answer your request within a month but we will aim to do so much sooner.